Technical Support / Maintenance Service

About The Service

Our service focuses on preventing issues before they occur and resolving technical problems quickly when they arise. TBSS provides ongoing system health monitoring, scheduled maintenance, and expert technical support to maintain optimal performance of alarm systems, cameras, sensors, and integrated security platforms.

Service Objective:
To ensure high availability, reliability, and long-term performance of security systems while supporting compliance with Saudi safety, security, and operational standards.

Key Features

  • Preventive & Corrective Maintenance Programs
  • 24/7 Technical Support Availability
  • Rapid Fault Diagnosis & Resolution
  • Regular System Health Checks
  • Support for Smart & Integrated Security Systems
  • Saudi-Compliant Operating Procedures
  • Detailed Maintenance Reports & Documentation

How It Works

System Assessment & Onboarding

TBSS reviews and documents the customer’s security systems to establish maintenance baselines.

Preventive Maintenance

Regular inspections, testing, and system health checks are conducted to prevent failures.

24/7 Technical Support

Customers receive prompt technical assistance for alarms, devices, connectivity, or system performance issues.

Rapid Issue Resolution

TBSS experts diagnose and resolve issues remotely or on-site, minimizing downtime.

Performance Optimization

Continuous tuning and updates ensure systems operate at peak efficiency and reliability.

Why TBSS Technical Support & Maintenance Service

Our technical services are designed to ensure your security infrastructure remains operational, compliant, and future-ready. We bridge the gap between advanced technology and reliable field performance through:

Industries We Serve in the Kingdom

  • Residential compounds and villas
  • Commercial offices and business parks
  • Retail malls and shopping centers
  • Industrial facilities and warehouses
  • Healthcare institutions and hospitals
  • Educational campuses
  • Government and semi-government entities

Benefits for Saudi Customers

Keep your security systems running at their best—always.

Partner with TBSS Technical Support and Maintenance Service for proactive care, rapid support, and optimized performance aligned with Saudi standards and Vision 2030 goals.

Send us message

Contact Us today to request a customized maintenance and support plan.